For boutique hotels · 5–50 rooms

Your hotel already has a story.
Are you writing it, or is Google?

Google’s AI reads every review guests leave about you and turns them into one summary travellers see before they book. HoteliaOS shows you that story — and helps you change it.

Path 1 · Start now

14 days free

Start your free trial

See your Overview — rating, response rate and what guests keep mentioning — from day one.

No card needed · Then $49/month per property

Path 2 · See it first

Free · 24 hours

Get a free audit, then try it

We read your reviews across 5 platforms and show what travellers — and Google’s AI — are likely to take from them, and what to fix first. Your trial starts when you’re ready.

Delivered by email within 24 hours · No card

Reads reviews from

GoogleBooking.comAgodaTripadvisorTrip.com

Inside the app · Overview

See your hotel the way travellers do

One screen for every review, every platform and every language — with the next action already drafted for your team.

Start 14-day free trial
HoteliaOSSample boutique hotel · UbudLast 30 days

What travellers take away

“Perfect location, but the breakfast service is consistently slow.”

Built from 60 reviews across 5 platforms

Average rating

9.1/10

Response rate

55%

Unanswered negatives

2

Guest voice

LocationPositive
StaffPositive
BreakfastWatch
NoiseWatch

Next actions

Reply to 6 pending reviews — drafts ready in English, Mandarin and Thai
Brief F&B: breakfast wait times mentioned 5 times this month

Illustrative example based on a sample property

Free reputation audit

The hotel next door is already in Google’s answer.
Are you?

Travellers decide inside the AI summary, often before they reach your website. Your audit shows where you stand — and the three things to fix first.

Free · Delivered in 24 hours · Then try HoteliaOS free for 14 days

Reviewing [Your hotel] across 5 platforms

SAMPLE AUDIT
Rating (rated reviews)9.1 / 10
Response rate55%
Unanswered negatives2
Top complaint themeBreakfast
Platforms with no repliesAgoda, Trip.com
Languages unansweredMandarin, Thai

Verdict

Strong guest ratings. Gaps in review management.

Unanswered complaints leave the next guest with open questions.

Illustrative example based on a sample audit

Write your hotel’s story before Google does.

Built by a hotel marketer with 15 years across Southeast Asia, for independent hotels that don’t have a revenue team.

$49/month per property

Everything included. No card for the trial, and your account simply pauses if you don’t continue.

14 days free · No card · Pauses if you don’t continue