Free Review Audit

Find out how many bookings your unanswered reviews are costing you.

Audit across Google, Booking, Agoda, TripAdvisor, Trip.com — 60 sec to request, delivered in 24h.

Get my free audit →Below: a real audit delivered to a Malaysian island resort.
88%
of travelers skip hotels with unanswered negative reviews
+19%
more bookings when you consistently respond to guests
2×
more inquiries when management responds to over half of reviews
Review Audit Excerpt
Verified Property Audit · Active Listing
Location: [Redacted], Malaysia

Property: [Redacted] Resort

Guests love this hotel. Nobody would know — 78% of reviews never got a reply.
8.8
Reputation Score
Strong Sentiment
Guests highly praise their stays
Engagement Score
Neglected
Most reviews remain unanswered
4.7
Average Rating
22%
Response Rate
5
Unanswered Negatives
Critical Discovery

// Misattributed 1-Star Review

A 1-star review complaining about a service issue at a different property's address was misattributed to this listing. Because it remains unanswered and unflagged, it drags down the average rating.

Insights Engine

Your audit finds things like these

Unanswered Negatives

Recent negative reviews left without any management response. Potential guests see these first when browsing listings.

Generic Template Replies

Copy-paste replies containing repetitive errors. Guests instantly spot automated templates, eroding authenticity.

Recurring-Complaint Patterns

Patterns of similar minor complaints (like 3rd floor Wi-Fi). Flagged issues impact search visibility and guest decisions.

Unlocked in Audit

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Unlocked in Audit

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Unlocked in Audit

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What's in your audit

A personalised report for your property — delivered in 24 hours

01
3 AI-drafted responses — ready to post
We pick 3 of your recent unanswered reviews and write responses in your hotel's voice. Yours to copy and post immediately, no strings attached.
02
Your response rate by platform
We check Google, Booking.com, Agoda, TripAdvisor, and Trip.com and score how consistently you're responding — and where the gaps are widest.
03
Estimated bookings being lost
Based on your review volume and response rate, we calculate the revenue impact using Harvard Business Review and TripAdvisor data.
04
Your biggest missed-language reviews
We flag any Thai, Chinese, Arabic, or other-language reviews across all five platforms you haven't responded to — the ones most owners can't tackle without help.

Free review audit

Get your personalised report in 24 hours

Tell us about your property. We'll do the research and send your audit by email — no setup, no sales call required.

If we can't find at least 3 issues costing you bookings, we'll tell you your reputation's in good shape — either way, you'll know.

No credit card. No sales pitch. Just your audit — delivered within 24 hours. We'll never share your details.

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